I got an error message (Error: 1028) during the online activation process
This page will be displayed when the Online Activation has encountered an error.
Note that an error in the Activation Process can occur due to the following reasons:
- The computer is not connected to the internet – You can either check your internet connection or use our manual activation method as explained here: How do I activate the product if my computer is not connected to the Internet?
- The computer’s or network’s firewall doesn’t allow the Activation Wizard to connect to Cogniview’s activation server – You can use one of our manual activation method as explained here: Manual Activation Process
- The user is not logged to Windows as a local system administrator – you must be logged in as administrator in order to activate PDF2XL software.
- Some background processes such as antivirus may interfere with the activation process – Please try to disable any background process such as antivirus and try to activate again.