If your computer isn't connected to the internet or both Online and Website Upgrade have failed for some reason, you should use Manual Upgrade. In this method, PDF2XL Enterprise provides you a text to email, or a page to fax, containing all details necessary for the upgrade. Once our support team receives your email or fax, they will send you back everything you need in order to upgrade your license and application.

If you chose Email Upgrade, this window will be opened. Simply copy the text and paste it into an email and send it to support@cogniview.com.

If you chose Fax Upgrade, this window will be opened. Simply press Print to print the page, then fax it to 1-484-224-7013.